Returns
Our policy lasts 14 days. You must request a refund in the first 14 days. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange. After a return is approved, you must the return the item to us within the following 14 days. If the item is not returned during the next 14 days, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.


Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment, within a certain amount of days.

Late or missing refunds 
Please contact your bank. There is often some processing time before a refund is posted. (Usually 5-10 business days).

If you’ve done this and you still have not received your refund yet, please contact us at returns@liobhanalanna.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
To return your product, you should mail your product to: Liobhan Alanna, 141a Coles House, London, N10 3HS, United Kingdom

Within the UK returns are free. If you are outside of the UK, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable, outside of the UK.